Financial Services Support for German speaking customers
Teleperformance Greece
Athens, Greece
πριν από 5 μέρες
source : Europe Language Jobs

Job Overview

Do you have excellent communication skills in German? Support customers for financial services & money transactions

One of the biggest companies offering money transfer & financial services collaborates with Teleperformance Greece for exceptional customer support!

Our German support team communicates with local agencies and individual customers from Germany, Austria & Switzerland to assist them with various financial services & money transactions.

What your responsibilities will be :

  • Handle inquiries via phone & e-mail
  • Assist customers to modify transaction information
  • Educate customers how to manage their online accounts
  • Handle complaints politely & effectively
  • Reroute / escalate cases to different departments
  • Role requirements :

  • Near-native level of German & good English knowledge
  • Experience in customer service would be an advantage
  • Tech savviness & multitasking skills to use multiple internal tools
  • Experience in the financial sector will be appreciated, but not required
  • What we offer :

  • Complete relocation support :
  • Flight ticket to Greece2-week hotel accommodationAssistance finding an apartmentReal estate fee covered by our company
  • Training by certified instructors
  • Competitive monthly salary + 2 extra salaries per year
  • Numerous benefits and discounts
  • Professional growth & development opportunities
  • Free Greek language courses
  • State of the art premises located close to the center of Athens, providing a great working environment with relaxing break areas
  • Special events as well as community & social responsibility
  • Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

    In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

    For these reasons, we invite you to join our big family of more than 8,500 people from 91 nationalities.

    Skills

    German English Financial Services Excellent Communication Skills Multitasking Tech Savvie

    Company

    Teleperformance Greece

    Included

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