SMTP, IT-Infrastruktur, LDAP, Microsoft Windows Server, IT, Hardware
Are you service and customer-oriented and do you enjoy finding the best possible solutions for your customers? Then strengthen our service team and shape the future with us as a
Technician / Specialist (m / f / d) for IT products & software support.
Active components & automation technology
Technical software support of automation technology / systems, active components hardware and software such as RiZone, RiDiagIII and safety-related equipment in the industrial and IT sector.
Independently perform and accompany remote support missions including systematic error analysis for troubleshooting.
Installations and commissioning as well as the processing of customer complaints.
Active development, collaboration and implementation of proactive measures within the framework of a product specialist.
Monitoring and continuous improvement of existing processes and procedures, as well as handling and management of critical customer situations.
Trainer for the further qualification of national and international service technicians as well as cooperation in the preparation of training documents, tech. tips.
Technical support in the development and further development of products
Ensure service readiness in the product development phase with development, product and quality management.
Completed training in the field of IT, electrical engineering or similar qualification.
Several years of professional experience in the data center environment
Knowledge of network and user administration (LDAP, Radius, SNMP, Modbus TCP, SMTP), VM administration, Windows Server 2012 / 2016 / 2019 administration.
Good command of English
Confident use of Microsoft Office 365 tools and a strong affinity for IT systems.
Reliable team player with initiative and high customer orientation
A job in a future-oriented and internationally successful family business
Room for co-design and a team-oriented working atmosphere
Individual training and extensive training opportunities, e.g. in our Loh Academy
Flexible working hours with flexitime account and the possibility of mobile working
Variety of additional benefits and employee offers e.g. vacation and Christmas bonuses, company pension scheme, corporate benefits, bike leasing, etc.
Rittal is one of the world's leading system providers for enclosure and control cabinet technology, power distribution systems, system air conditioning, IT infrastructure, software and service.
The company is part of the internationally successful Friedhelm Loh Group with over 12 production sites, more than 90 subsidiaries and over 11,600 employees.
For more information, visit www.rittal.de.
We look forward to receiving your online application, gladly indicating your availability and salary requirements. For more information, please visit www.
friedhelm-loh-group.de / karriere or contact Laura Becher in person, Tel : +49(0)2773 924 3717.