DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries.
With years of experience in the multilingual BPO sector.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.
Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
As a customer service specialist in this project, your daily responsibilities will include :
Provide assistance to an international flying company that supports airlines all over the world
Being part of a team specialized in offering support through written and phone communication
Adapt easily to different scenarios and constant updates like aviation demands nowadays
Meet and exceed our service quality goals, compliance regulations and productivity targets
Create amazing experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
Proficient level of Italian
Advanced level of English
Ability to adapt to a challenging software system.
Good communications skills and argumentation, create empathy from the first moment, being able to turn a negative situation into a positive situation
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Greece
Be a local candidate in Athens and willing to work fully remote
Very competitive wages and stability
Possibility to work remotely from your residence in Athens
Private healthcare & dental insurance
Continuous learning / development opportunities and competitive career opportunities
A safe, friendly, creative, innovative and technological organization
International and multicultural environment (celebrations, our wellness program, initiatives to develop your skills and events to increase the team spirit)
Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.