We are looking for an Account Manager to create long-term, trusting relationships with our customers.
The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
In this role, you will liaise with cross-functional internal teams to improve the entire customer experience.
This position may require occasional travel.
If you are familiar with account management software, have a flair for client communication and understand consumer behavior, we’d like to meet you.
Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders
Build and maintain strong, long-lasting client relationships
Develop new business with existing clients and / or identify areas of improvement to meet sales quotas
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Experience delivering client-focused solutions to customer needs
Strong verbal and written communication skills
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail