Job Description Summary
Responsible for coordination demonstration deliveries demo (trial / usage of our healthcare equipment by customers prior to purchase) within a region.
Providing the administrative support during the go to market process within in a geographic region and product segment to arrange the demo shipments;
coordination with various stakeholders.
Responsible for the preparation of reports related to demo management, and maintaining the stock control of demo data
Key responsibilities :
Coordinating and communicating shipment delivery requirements with distribution and freight forwarders
Maintain the communication towards the customers, sales, and the business etc.
Leverage necessary global Demo tools (SFDC) to reflect planning of Demo equipment, data management, and set up the configurations.
Follow up the Demo processes like order booking, inventory replenishment, sell off processes
Estimate the inventory plan for stock control and take pro-active action to prevent the deterioration of inventories (Quality of inventory, aging and Obsolescence)
Manage warehouse activities to ensure proper stock movements, ensure precise annual and cycle inventory counts physically
Support improving the logistic costs by engaging with logistics team, and choosing the best carrier from cost and quality point of view
Work with service teams to ensure completion of required maintenance activities for equipment.
Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
Quality Specific Goals :
Identify and report any quality or compliance concerns and take immediate corrective action as required,
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Bachelor’s Degree or equivalent working experience,
Fluent English in oral and written, any additional European language is a plus,
Proven track record project management or order management, ideally gained in the field of : logistics, materials management, warehousing and distribution, supply chain management,
Demonstrated ability to work effectively in a cross-functional, global and complex environment,
Proven track record of successfully supported a Sales function, and ability to communicate efficiently with them,
Ability to prioritize and manage many immediate customer needs.
Knowledge of import / export regulations,
Customer Satisfaction Oriented and team player,
IT skills : knowledge of Oracle and proficiency in Microsoft Office (i.e. Excel, Power Point, and Word),
Solid communication and analytical skills, including experience with communicating with others from different counties and cultures,
Ability to energize, develop and build rapport and resolve conflicts across functions and at all levels within the organization,
Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize and meet deadlines, follow up and attention to detail,
Adaptable to multiple requests, daily changes and still deliver on commitments.
Relocation Assistance Provided : No