OSS DevOps Engineer for Service Order Management
Deutsche Telekom Pan-Net s.r.o.
Athens, Grecia
πριν από 8 μέρες

Company description :

Deutsche Telekom Pan-Net, s.r.o. - established within Pan IP program is a company which will steer and manage the whole pan-

European Network. From Bratislava, this company will be the first point of contact regarding all overarching matters of the national companies with respect to the pan-

European Network.Being the key entry gate for requirements towards Pan-Net portfolio, we will manage a common service production catalogue, establish new processes and operating models, combining assets and resources to create services for the national companies.

To achieve all this we are building a new, cross-functional and truly international team.

Job description :

  • To support the IT Requirements definition for an existing Servie Order Management application based on Comptel Fulfillment.
  • Support of the High Level integration design to integrate SOM with external partners via WebServices.
  • Low Level design of WebService based Interface with external partners via middle ware layer or direct integration.
  • Support for Service Projects, promoting OSS guidelines and principles, concepts, standards in relation to all involved parties.
  • Design, development and deployment of SOM for the functional areas like Service Catalogue, Service Inventory, Service Order Managenent, Provisioning and Activation.
  • Deployment of Comptel Fulfillment in a cloud environment.
  • Consuling of the Service Platform owners to guide the design of the Fulfillmet process in the way, that processes are standardized and reusable for upcoming services.
  • Design of decomposition from Customer Facing Services to Ressource Ressource Facing Services based on the capabilities of the Service Platform and the needs from commercial side, fulfilment driven by catalog
  • Low Level Design to integrate SOM with other internal applications which are supporting the e2e Fulfillment process Customer Order Management Ressource Inventory Service Platform
  • Operation of SOM application including 2nd line on duty support
  • Key Performance Indicators / Key responsabilities and deliverables :

  • Design and development of Service Order Managent (SOM) based on Comptel Fulfillment incl. integration with external applications like Order Management, Ressource Inventory, Service Platforms, Catlogue Management.
  • E2E process design for complex fulfilment processes including decomposition rules from Customer Facing Service to Ressource Facing Service
  • Education :

  • University degree in Technical area (Computer Science, Telecommunication Engineering, Information Systems or related field).
  • Professional knowledge, skills, know how in the field & experience in the field :

  • Over 5 years of experience in area of ICT, design, development and architecture
  • Strong OSS knowledge and proven experience
  • Holistic View of Telecommunication Operational Business Processes
  • Design and development knowledge of Comptel Fulfillment(Ilink Order Management, SRI, Catalogue, SDK, Integration)
  • Service Design based on catalogues following the best practices
  • Design and development of WebService based integration with external applications
  • Basic knowledge of a privat / public cloud environment
  • Working in an international organization, cross country and cross culture
  • Language skills :

  • English language proficient (excellent verbal and written communication skills)
  • Any additional language from within European DT footprint is beneficial
  • Interpersonal, communication skills :

  • Excellent team player and motivator
  • Good communication and skills
  • Highly collaborative
  • Excellent interpersonal and cooperation skills
  • Solution oriented and customer focoused attitude
  • Other soft skills, competences :

  • Self-motivated and resistant to stress
  • Demonstrate problem solving, solution expertise and active listening skills
  • Strong intercultural collaboration, ability to work in diverse remote teams
  • Ability to plan and execute activities according to the predefined quality and keeping deadlines
  • Ability to work according to structured methods, following roadmaps and guidelines
  • Interest in innovation and new technologies
  • Hard skills :

    Excellent skills and proven track in :

  • Hands on experience on in the design, implementation and deployment of HPSM
  • Experience working with customers / vendors as well as show a good understanding of Telecom principles, services, processes and technologies
  • By applying for this job you accept the DT privacy statement :

    To process your online application we collect, process and use your personal data. We will treat your data as strictly confidential in accordance statutory provisions.

    By submitting your application, you consent to your data being processed electronically, including by third parties. Data is only passed on to HR service providers that have been carefully selected by Deutsche Telekom AG.

    For detailed information read the local data protection when applying for a job position at Deutsche Telekom Group.

    Deutsche Telekom Pan-Net s.r.o.

    Greece : Attica : Athens : 182 Mesogeion av. (15561)

    Romania : Bucharest : Bucharest : No Selection

    Slovakia : Bratislava : Bratislava : Jarabinková 1 (821 09)

    0080080056056

    myhr recruitment telekom.com

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