Italian Customer Service Advisor
Athens, Greece
πριν από 1 μέρα
source : Europe Language Jobs


Se parli Italiano? Vieni in Grecia! If you are native or fluent Italian speaker and want to live in Greece, apply now! On behalf of our client, a multinational retail company, we are looking for an enthusiastic Customer Service Advisor, to join a passionate and dynamic multilingual team.

As an Italian Customer Service Advisor, you will :

  • Manage incoming calls mainly from Italian speaking customers
  • Assist customers’ inquiries via telephone, email and live chat
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal / customer service team targets and emails / calls handling quotas
  • Keep records of customer interactions, process customer accounts and file documents
  • Identify and assess customers’ needs to achieve satisfaction
  • Requirements

  • Native or Proficient in Italian language
  • Very good knowledge of English language
  • Ability to demonstrate customer passion
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong interpersonal and communication skills
  • Highly motivated, target driven and results oriented
  • Previous experience in customer support or client service representative role, will be considered an asset
  • Offer

  • Complete relocation package is covered (flight ticket to Athens, pick-up & drop, 1 month of paid accomodation)
  • Competitive remuneration package + welcome bonus of 500EUR gross
  • Incentive bonus based on performance and extra productivity bonuses
  • Comprehensive Employee Benefits Package (Private Health Insurance, food vouchers, discounts and many others)
  • Continuous trainings and opportunity to develop a career within a multinational environment
  • Multicultural environment in modern premises
  • Αναφορά αυτής της εργασίας

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