Front Office - Santorini, Mykonos
Hotel & Restaurant La Maltese
πριν από 16 μέρες
source : Skywalker

Front Office (Male or female)

code FO)

We are seeking a dynamic motivated individual who will ensure and provide flawless, upscale, professional and high class guest experiences.

Location : Greek Islands, Santorini, Mykonos.

About us :

Buddha-Bar Beach Santorini, with its routes from the Worldwide chain Buddha-Bar and with partners in Paris, Dubai, London and other countries across the world, is operating in the Greek Island of Santorini, since May 2017.

The Buddha-Bar Beach Santorini restaurant is an all-day bar restaurant. Weddings and special events are being hosted at the venue from travelers who wish to receive the most it in the most professional way.

Position summary :

We are looking for an outgoing Front Office Member to make clients feel at home and to guarantee their contentment. You will furnish clients with above-

and-beyond service to ensure a memorable and genuine ex perience. The goal is to sponsor a helpful image by honoring guests’ requests and to achieve hig h levels of guest satisfaction and engagement.

Position duties :

  • Control and supervise the Front Desk, Guest Service and Housekeeping departments
  • Ensure and provide flawless, upscale, professional and high class gu est service experience
  • Analyze customer fe edback and provide strategic direction to continuously improve overall rating
  • Respond to guests n eeds and anticipate their unstated ones
  • Expect and react pr omptly to guests’ complaints
  • Oversee and coordi nate arrivals, departures and to ensure all standards and operating procedures are according to hotel’s policy
  • Coordinate and man age communication between guests and staff a nd follow up to ensure complete se rvice recovery
  • Position requirements :

  • Working experience in hospitality industry will be considered as an asset
  • Adequate knowledge of personalized services principles and processes
  • Excellent knowledge of English, multilingualism will be considered as an asset
  • Guest service oriented
  • Highly responsible and reliable with a professional presentation
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