Restaurant Associate
Wolt
Thessaloniki, Greece
πριν από 4 μέρες
Job Description

Are you an experienced service minded communicator who enjoys building strong relationships with key partners? Are you detail oriented and enjoy a diverse working week? If this sounds like you, then we’d love to chat!

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform - you can read more about our story below. 

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019 and have currently partnered with 1000+ restaurants and servicing more than 250.000 users. We’ve now entered Thessaloniki and as such, we need a Restaurant Development Associate to support the onboarding and training of new restaurant partners and ensuring the best possible partnership. As time progresses and more restaurants are onboarded, the targets and duties of the role may develop - in the first instance, we’re just looking for someone that wants to get their teeth into this exciting project!

What you'll be doing

  • Ensuring our portfolio of restaurants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
  • Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
  • Managing of our restaurant liaisons by identifying, training and keeping them up to speed with any urgent cases
  • Developing our restaurant liaisons and their business by using our collected user data
  • Be responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand
  • Share best practices amongst restaurant team 

Qualifications

  • Minimum qualification as Certificate, Diploma, Bachelor or equivalent
  • 1-3 years of experience - more or less can also do it, but the key is that you have the right attitude and drive
  • Experience in analytics/High interest towards analytics
  • Excellent interpersonal skills - you will be working with a lot of different people
  • Experience within account management, customer support or administration
  • Structured, detailed and service-oriented
  • Self-starter and a passion for food
  • Fluent in Greek & able to work in English


Additional Information

If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you! 

We will be reviewing applications on an on-going basis, so send through your application ASAP :)

If you have any further questions about the position before submitting an application, you can turn to:

Jonny Hyde, Talent Acquisition Partner - ta-cas@wolt.com.

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