French speaking Customer Care - Athens
SpotOn Connections
Athens, Greece
πριν από 4 μέρες
source : Europe Language Jobs

Description

Our Client, a Global Leader in the Customer Experience Industry, are seeking to hire a French speaking Customer Service Agent to join their large and expanding team in Athens, Greece!

About Athens :

Athens is the sunny capital of Greece, boasting vibrant nightlife, Mediterranean weather, and lots of places to visits. Being the European poster city for art and culture, Athens is a great city to live in if you are a history buff or an art enthusiast.

Amongst the many places to visit; there is the Acropolis Museum, the Museum of Cycladic Art, Ancient Agora, the Temple of Haephaestus, as well as that of Poseidon, and Roman Agora.

Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal / customer service team targets and chat handling quotas
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow procedures, guidelines and policies
  • Requirements

  • Proven customer support experience or experience as a client service representative
  • Native or near native level of the French Language
  • Excellent written skills and good command of English language
  • Good MS Office skills
  • Customer orientation and ability to adapt / respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Offer

  • Competitive remuneration package
  • Opportunities for international Career through our International Mobility program
  • A challenging working environment
  • Want to find out more?

    If you would like to hear more about this or any of the 1,000+ careers that SpotOn Connections are recruiting for, get in touch with us by hitting apply today and one of our International Recruiters will get in touch to discuss ALL your career options.

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