Front Office Agent - Ios
LIOSTASI
Ιητών
πριν από 5 μέρες
source : Skywalker

Season 2020

The five-star Liostasi Hotel & Suites, the top hotel of Ios Island and one of the leading boutique hotels of Greece, is looking for a Front OfficeAgent.

The newly upgraded Liostasi Hotel & Suites is part of the Denaxas Group of Companies and a member of Small Luxury Hotels of the World.

Responsibilities :

  • Provide excellent guest service by discovering all of our guests needs and acting on these needs proactively, effectively and promptly.
  • Upsell the hotel’s vacant rooms and try to maximize revenue for the hotel.
  • Maintaina professional and high-quality, service-oriented environment at all times.
  • Maintain working relationships and communication with all departments.
  • Welcome guests and resolve any possibleproblem and complaint quickly and courteously.
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash, debit, or credit.
  • Requirements :

  • Minimum 2 years of experience as Front Office Agent in a luxury 5-star hotel.
  • Degree in Hospitality & Tourism.
  • Familiarity with Fidelio PMS is essential.
  • Excellent written and spoken English is a must.
  • Knowledge of a 2nd language is a must (preferably French).
  • Self-motivated, enthusiastic, with natural ability and confidence to sell / promote.
  • Excellent customer service skills.
  • Problem solving skills.
  • The ability to multi task and work well in a high volume work environment.
  • Well-groomed with strong interpersonal skills.
  • Company offers :

  • Attractive remuneration package.
  • Training and career development.
  • Dynamic, luxury and highly professional environment.
  • Accommodation and half board.
  • Send a detailed CV with a recent photo and

    minimum 3 referees with phone and email.

    Only candidates with above prerequisites should apply.

    Fax : 22860 92680.

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