Italian Customer Service Agents - Athens
Spoton Connections
Athens, Greece
πριν από 4 μέρες
source : JobsFactor

On behalf of our well-established client in Greece's historically rich capital city, Athens, we are looking for Italian Speaking Customer Support Agents to join their dynamic, international teams.

Responsibilities :

  • Interact effectively with existing customers via Calls, E mails or Chat in both Italian and English.
  • Handle customers’ complaints and issues with patience and empathy.
  • Be able to solve efficiently all the technical issues.
  • Record details of customer contacts and actions taken.
  • Benefits :

  • Competitive monthly salary as well as a monthly performance bonus
  • Excellent relocation support
  • Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
  • Ongoing paid training using the latest technologies
  • Both private and public health insurance coverage
  • In house doctor
  • On site canteen
  • Casual dress code
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Fun team activities inside and outside the company
  • Requirements :

  • Proficient level in both Italian and English
  • Strong tech skills and familiarity with new technologies
  • Availability to work in rotating / night shifts and on holidays / weekends
  • Willingness to work in a fast paced environment
  • Advanced communication / soft skills
  • Αναφορά αυτής της εργασίας
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