Italian Support Agent | Banking project
DK Global Recruitment
Athens, Greece, Greece
πριν από 4 μέρες
source : Top Language Jobs

DK Global Recruitment is a multilingual recruitment agency based in Dublin Ireland We specialize in finding European language-speaking jobs for job seekers in many European countries With years of experience in the multilingual BPO sector Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process and always treat the candidate as a high priority Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them Thus you should not hesitate to contact us regarding any kind of queries you have related to jobs and career advice Responsibilities - Manage large amounts of incoming calls- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships of trust through open and interactive communication- Provide accurate valid and complete information by using the right methods tools- Meet personal customer service team targets and call handling quotas- Keep records of customer interactions process customer accounts and file documents- Follow communication procedures guidelines and policies Requirements - Proven customer support experience or experience as a client service representative- Fluency in Italian written and Verbal and good English- Candidate must hold European nationality- Good MS Office skills- Strong phone contact handling skills and active listening- Customer orientation and ability to adapt respond to different types of characters- Excellent communication and presentation skills- Ability to multi-task prioritize and manage time effectively Benefits- Competitive remuneration package- A challenging working environment- Monthly performance bonus Why use Recruitment Agency- You are given extra support in preparing for interviews- You have a contact person who gives you all the details of the job- You can ask for your application feedback anytime via email or phone- You dont have to face the situation where company do not reply to you for days - All our services to job seekers are free of charge We also offer bonus scheme to candidates Note Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check

Αναφορά αυτής της εργασίας
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Υποβάλετε αίτηση
Το e-mail μου
Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
Συνέχεια
Φόρμα αίτησης