French Speaker - Technical Support - Relocation covered
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source : Careernet.gr

French Speaker - Technical Support - Relocation covered

FrenchAthens, Attica, GreeceFull timeFB

Description

Do you speak French? A new position in technical support is opening a new door in your life!

On behalf of our client, we are currently looking for an enthusiastic & communicative Technical Support Advisor. Ready to join your next adventure?

Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!

Duties :

  • Manage incoming calls and customer service inquiries by telephone and email
  • Provide accurate, valid, and complete information
  • Identify and assessing customers’ needs to achieve satisfaction
  • Generate sales leads that develop into new customers
  • Keep records of customer interactions, process customer accounts and file documents
  • Take the extra mile to engage customers
  • Requirements

  • Native-level or C2 level in French
  • At least B2 level in English
  • Strong phone contact handling and active listening skills
  • Ability to multitask, prioritize and manage time effectively
  • Exceptional problem-solving and ability to respond to different types of characters
  • Adaptive skills and team spirit
  • Previous customer support experience in a relevant role will be considered an advantage
  • Benefits

  • Competitive salary (gross salary 1050 - 1200€)
  • 14 salaries per year
  • Monthly bonuses
  • Free gym
  • Training courses
  • First-class ongoing training and development
  • Career development opportunities
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic office with a real team focus
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
  • It’s helpful to have a picture of what life there will cost as an expat. Click to read our relocation tips!

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