Italian Customer Support Agent
πριν από 4 μέρες
source :

Italian Customer Support Agent

ItalianAthens, Attica, GreeceFull timeFB


On behalf of our client, we're looking for a Customer Experience Agent to join the dynamic and diverse team of one of the biggest multinational companies in Europe!

You will be responsible for acting as a liaison between customers and companies. The successful candidate for this role will have a strong command of the company’s customer service policies, while offering quick and accurate assistance to customers.

Empathy, patience and a great communicator, with a problem-solving attitude, are the assets that will drive you to success!

If what you read describes you, a pply now!

As a Customer Experience Agent, you will need to :

  • Deliver high quality support : provide accurate and complete information by using the right methods / tools
  • Manage large amounts of incoming calls & emails
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions
  • Identify and assess customers’ needs to achieve satisfaction
  • Requirements

    The role of the Italian Customer Experience Agent requires :

  • Native / near-native level of Italian
  • B2 level in English
  • Tech savvy, curious about new technologies
  • Flexibility to work night shifts / weekend shifts (if applicable)
  • Previous Customer Service experience is an advantage
  • Benefits

    If you succeed as a Customer Experience Agent, you will get :

  • Excellent remuneration package (Gross per month : 1,050 - 1,200€)
  • 14 salaries per year
  • Motivating performance bonus scheme
  • Public health insurance
  • Great career progression opportunities
  • A multicultural work environment
  • Work from home policy
  • Greek lessons
  • Only CVS in English will be reviewed.

    Αναφορά αυτής της εργασίας

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Υποβάλετε αίτηση
    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Φόρμα αίτησης