Sr Database Support Assoc
IQVIA
Athens, Greece
πριν από 5 μέρες

IQVIA Greece is currently looking for an OneKey Operator (Database Support Associate ).

The resource will be working with a team on the update, enrichment and maintenance of Company’s database which consists of information on Health Care Providers in Greece and Cyprus .

Responsibilities

  • To communicate daily, via phone (mainly) or e-mail, with Health Care Providers to collect information or consent in order to update the data base.
  • To manage internal tools to ensure proper update of database and timely / proper response to Clients’ requests.
  • To monitor statistics and KPI reports and review with supervisor / management.
  • QUALIFICATIONS, EXPERIENCE, TECHNICAL AND PERSONAL SKILLS

  • Essential qualifications and experience
  • University degree, preferably Informatics / Computer Sciences or other similar university degree.
  • Experience of database administration and Client communication is desirable
  • Essential general technical skills and knowledge

  • Advanced competency level in Microsoft Office operation
  • Good IT literacy (e.g. SQL, VB)
  • Fluency in English
  • Essential personal skills and behaviors
  • Client oriented
  • Personal communication skills
  • Keenness to work in a fast-paced environment, regularly meeting deadlines
  • Team spirit, leading capability
  • Analytical and problem-solving skills
  • LOCATION : Athens

    Reporting Manager : Production Manager, Greece

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