Customer Service Representative (Temporary position)
Mondelēz International
Athens, Greece
πριν από 9 ώρες

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

How you will contribute

You will :

  • Manage the order fulfilment process, respecting the customer segment and channel mix
  • Balance supply constraints and delivery of service levels through cross-functional alignment
  • Use appropriate tools and processes such as availability checks and stock allocation rules
  • Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs
  • What you will bring

    A desire to drive your future and accelerate your career and the following experience and knowledge :

  • Good numerical, analytical and logical reasoning skills
  • Microsoft office applications
  • High-level of SAP competence
  • An FMCG / CPG company
  • A customer-facing role within customer service, logistics or sales
  • Experience in an order-to-cash environment
  • Experience in customer service, logistics and sales
  • Good knowledge of the total supply chain / order-to-cash process
  • Strong analytical and problem-solving skills
  • More about this role

    What you need to know about this position :

    What extra ingredients you will bring :

    Education / Certifications :

    We welcome various educational background

    Job specific requirements :

    Travel requirements :

    Work schedule :

    The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .

    No Relocation support available

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