BPO Industry is looking for experienced Team Leader !
DK Global Recruitment
Greece
πριν από 1 μέρα
source : Top Language Jobs

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-

speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-

trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.

Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. ResponsibilitiesDrive team KPIs : Number and % of appointments takenQuality and duration of sales speechCall statsBuild, maintain & communicate a strong ambition for the business, team and individuals.

Ensure the right Process of Management & KPIs to drive the organization’s performance against sales goals, strategies & action-

plans. Be accountable for results.Develop succession planning within the team, to ensure continuous skill set development / growth for the individuals.

Perform on going coaching activities with sales agents, coordinate with training department where needed in order to drive individual development.

Deliver team communication in a motivational manner, build team energy. Demonstrate strong influencing skills to drive the team, managing change effectively, resulting in positive outcomeAssessment of team skills / motivation, identifying potential resource risks, flagging to HR / Management any anticipated hiring needs.

Coordinate effectively with HR, to ensure pipeline of candidates available to support new recruitment needs. Troubleshoot on issues / escalations that affects people / team perf & constantly look for new ways to evolve space, driving improvement in sales operation and performance.

Support Client in sales tactics and action plan to anticipate partner / customer needs to pro-actively provide business recommendations.

Constantly looks for new and better ways to drive sales operations and sales performance.Build a true succession plan to allow individual growth within sales teams.

RequirementsStrong analytics skillsCapability to understand complex reporting and convert numbers into action plansStrong communication skills, including communication at executive levelFluent English,Italian or Spanish languageGood English languageBachelor / Master's degree in BusinessB2B Sales experiencePrevious experience as Team-

Leader Why use Recruitment Agency You are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where company do not reply to you for days.

All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

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