Dutch Technical Support - Relocation covered
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source : Careernet.gr

Dutch Technical Support - Relocation covered

DutchEindhoven, North Brabant, Netherlands

Description

Available Technical Support positions await for you in Greece!

If you are a tech enthusiast with fluency in Dutch and good knowledge of English, then this is for you!

Are you tech-savvy? Are you a fluent Dutch speaker with great communication skills?

What you will do :

  • Communicate with customers via phone, chat & e-mail
  • Troubleshoot technical issues using your problem-solving skills
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal target
  • Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
  • Log the cases on internal systems, while getting up to date with client’s products & services.
  • Language Skills

  • Fluency in Dutch
  • Very good communication skills in English
  • Soft skills

  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
  • Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
  • Ability to adapt and flex style according to customer personality, culture, and profile
  • Technical Skills

  • Good knowledge of operating systems & computer applications
  • Computer and mobile devices knowledge / tech savviness
  • Be resourceful, able to multitask
  • Help-desk or system admin experience will be considered as an advantage
  • Benefits

  • Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable
  • Competitive monthly salary +2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Only CVS in English will be reviewed.

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