Our Client, a Global Leader in the Customer Experience Industry, are seeking to hire a Dutch speaking Customer Service Agent to join their large and expanding team in Athens, Greece!About Athens : Athens is the sunny capital of Greece, boasting vibrant nightlife, Mediterranean weather, and lots of places to visits.
Being the European poster city for art and culture, Athens is a great city to live in if you are a history buff or an art enthusiast.
Amongst the many places to visit; there is the Acropolis Museum, the Museum of Cycladic Art, Ancient Agora, the Temple of Haephaestus, as well as that of Poseidon, and Roman Agora.
Responsibilities : Identify and assess customers’ needs to achieve satisfactionProvide accurate, valid and complete information by using the right methods / toolsMeet personal / customer service team targets and chat handling quotasKeep records of customer interactions, process customer accounts and file documentsFollow procedures, guidelines and policies
Proven customer support experience or experience as a client service representativeNative or near native level of the Dutch LanguageExcellent written skills and good command of English languageGood MS Office skillsCustomer orientation and ability to adapt / respond to different types of charactersAbility to multi-task, prioritize, and manage time effectively
Competitive remuneration packageOpportunities for international Career through our International Mobility programA challenging working environment Want to find out more?
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