Local Agent Evaneos (French-speaking) -
EVANEOS SA
Greece
πριν από 2 μέρες

About Evaneos

Founded by travel enthusiasts in 2009, Evaneos is the market leader in connecting travelers directly with local travel agents across the planet.

By cutting out the middleman, travelers are given the freedom to create their own tailor-made trips while benefiting from the local knowledge of a professional based in the destination itself.

Over the past 9 years, Evaneos has built up a network of 1,300 hand-picked local agents in more than 160 destinations and has already helped more than 300,000 travelers set off on the trip of their dreams.

About the Working Abroad Program

Would you like to move to a new country and develop your professional career at the same time? Evaneos makes it possible! We set up the Working Abroad Program to help local agencies recruit new travel agents to their destinations.

If your application is successful, your contract will be with the local agency, not Evaneos.

Job Description

As the contract will be with the local agency, there may be a lot of variety between the actual positions. The job could contain any or more of the following duties :

PRODUCTION

  • Market studies and competitive research
  • Creation of new offers (hotels, excursions, domestic flights, cruises, packaged circuits)
  • Negotiation and contracting
  • SALES AND MARKETING

  • Handle traveler requests and understand their expectations (by phone)
  • Create tailor-made itineraries using the Evaneos Trip Planner
  • Follow-up with traveler requests using the Evaneos Request Manager
  • Confirmation of itineraries and payment
  • BOOKING MANAGEMENT

  • Reservations with hoteliers and service providers
  • Follow-up with billings
  • Creation of travel road books
  • ON-SITE CUSTOMER SUPPORT AND QUALITY MONITORING

  • Receiving customers in the destination (at the airport or by telephone)
  • Customer follow-ups during the trip
  • Handle customer satisfaction : questionnaires, responses, communicating feedback to production team
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