Housekeeping Manager
Epoque Collection Hospitality Services
Αθήνα, Ελλάδα
πριν από 5 μέρες
source : Greek Travel Pages

Περίληψη

a Hotel Management Company in Greece, is currently seeking for a dynamic and experienced Housekeeping Manager to join company’s new, prestigious 5* hotel located in the center of Athens.

Main Tasks and Responsibilities

  • Ensure the delivery of quality and productivity focused strategies to ensure the smooth and effective operation of the Housekeeping Department.
  • Inspect all rooms before guest arrival ensuring they are clean and in working condition
  • Responsible for managing the Lost & Found items.
  • Works closely with the Maintenance and Front Office Team ensuring excellent guest satisfaction
  • Ensure a comprehensive understanding and full compliance with the hotel’s Audit criteria and standards for Housekeeping.
  • Monitor the laundry and linen room operations to ensure that efficiency measures are in place to keep the department within agreed budgets.
  • Oversee the recruitment process for the department, driving the efficient replacement of departing team members, and work to establish a talent bank’ to ensure a rolling recruitment strategy.
  • Plan the work for the housekeeping department and distributes assignments accordingly.
  • Consistently improving service levels to maintain and improve guest satisfaction scores.
  • Required Qualifications

  • Bachelor’s Degree or Diploma in Hotel Management, Tourism studies or related
  • Minimum 2 years’ experience as a Housekeeping Manager in a 5* hotel
  • Computer literate and knowledge of Hospitality PMS software Opera
  • Fluent in Greek and English languages, both written and verbal. A third language is considered a plus.
  • Strong leadership, managerial and problem-solving abilities
  • Outstanding interpersonal and networking skills; must be able to build and maintain effective working relationships with hotel guest’s, supervisors and colleagues.
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