German Customer Satisfaction Experts (Role based in Athens)
MANPOWERGROUP
Athens, Greece
πριν από 10 ώρες
source : Europe Language Jobs

Description

Are you ready to explore new career opportunities and grow in a multinational and modern environment while becoming a customer expert in the fields of tourism, technology, retail for some of the leading companies in the market?

Manpower Group Greece, on behalf of its client leading in its industry, is looking for a passionate client satisfaction expert who will serve better than anyone, the customers’ needs!

What is my responsibility?

  • Retain a high level of customer service to clients at all times.
  • Respond and record consumer inquiries / questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
  • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
  • Be able to offer recommendations to common problems or FAQs (frequently asked questions)
  • Requirements

    What is necessary for me to get the role?

  • Fluency in German language.
  • Proficient English Skills (Oral &Written).
  • Tech savviness.
  • Previous experience in the field will be considered as an asset.
  • Genuinely excited to respond to customers’ queries and problem-solving oriented.
  • Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.
  • What will I gain ?

  • Competitive Salary (14 salaries per year).
  • Indefinite Contract with the company.
  • 2 Week Training.
  • Remote working (for specific projects within Athens).
  • Multicultural environment
  • Career Development Opportunities.
  • Ticket Restaurant coupons monthly.
  • Participation in Private Medical Insurance Program.
  • Rewarding Bonus (10%) based on employee performance.
  • Laptop & Headsets provided by the company.
  • Flexible working hours.
  • Αναφορά αυτής της εργασίας
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