Automation engineers are highly skilled IT professionals. They are expected to have a good grasp of the business rationale behind in-house applications used in CCC projects.
They provide first line support to project staff for using these applications. They would provide assistance to projects remotely, are relocated to projects on a permanent basis or seconded to projects on an ad-hoc basis.
Their main role is to deploy / implement / train / supervise CCC in-house applications or other IT solutions acquired by the project.
Often, they provide tailored solutions to special IT requests issued by projects staff by writing queries, developing small utilities or reports..