Product L4 SME
CNS Cloud and Network Services
Athens, Greece, Greece
πριν από 4 μέρες

What you will learn and contribute to

We are looking for a Special Support Engineer to our 4LS Product NPI team out of North America.

Are you passionate about solving problems?

As part of our team, you will :

  • represent product R&D towards Services organisations from technical perspective
  • provide remote and / or onsite support for NPI (New Product Introduction) projects which includes solving complex issues and helping to execute test cases that are required by the project completion.
  • You will be a key stakeholder for the succesfull execution of the assigned projects.

  • Resolves the Software issues at field as L4 product SME.
  • You will be involved into the troubleshooting and restoration of customer emergency situations
  • Your skills and experience

    You have :

  • Bachelor s degree or equivalent experience required
  • Advanced technical understanding of mobile networks and architecture, including Nokia VoX / VoLTE solution in the senior roles of Lead Architect.
  • Deep understanding of at least one (more is an advantage) of the Nokia Core Networks products, and their internal design & software code implementation especially : SBC, NTAS, CFX, NEF.
  • Strong analytical and problem solving skills with experience in debugging and troubleshooting complex problems
  • At least 10+ years of experience in technical fields of telecommunications in R&D, Development, Support or Services roles
  • Clear and effective communications
  • It would be nice if you also had :

  • Systematic and analytical thinking
  • Customer centric mindset
  • Stress tolerance
  • What we offer

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Company Culture : We believe our people are our greatest asset and we aim to foster a fun, challenging, positive, and inclusive work environment.

    We offer 1-on-1 mentorship, learning and development opportunities, global impact and interaction, and flexible work / life balance.

    Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
  • At Nokia, we act inclusively and respect the uniqueness of people.

    Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    We are committed to a culture of inclusion built upon our core value of respect.

    Join us and be part of a company where you will feel included and empowered to succeed.

    Additional Information

  • Vaccination Requirements : FOR US ONLY : Nokia employees, wherever required by law or contractual obligation, must receive a COVID-19 vaccination or an otherwise approved accommodation based upon applicable law.
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