DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-
speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-
trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.
Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities
Handling Customer queries and processes them in line with the company policy
Manage large amounts of incoming calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods / tools
Meet personal / customer service team targets and call handling quotas
Follow communication procedures, guidelines and policies Requirements
Fluent German and Polish and good English
Previous customer support experience (advantage)
Good MS Office skills
Customer orientation and ability to adapt / respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively Offer
Flight Ticket reimbursed after 6 months-up to 400€
One month free accommodation
Competitive remuneration package
A challenging working environment
Monthly performance bonus
Many discounts for : gyms, restaurants, beauty centers, pharmacies Why use Recruitment Agency
You will be contacted within 30 min of your application
You are given extra support in preparing for interviews
You have a contact person who gives you all the details of the job
You can ask for your application feedback anytime via email or phone
You don't have to face the situation where company do not reply to you for days.
All our services to job seekers are free of charge. We also offer bonus scheme to candidates.