We are looking for competent professionals to join our Freight Forwarding Operations team in our Seafreight, Airfreight and Roadfreight Divisions.
You will be the one to coordinate with shipping lines, airlines, truckers, suppliers, customers, customs, warehouse and other involved parties to achieve the effective movement of cargo.
A great asset for a freight forwarding operations team member is their communication & problem solving skills. They are also well-versed in supply chain & shipping practices.
The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency & quality.
Coordinate and monitor supply chain operations
Ensure communications are efficient and the process is recorded
Utilize logistics ERP & other tools to optimize procedures
Manage incoming orders and coordinate with all involved parties to ensure equipment and space availability as per customers requirements
Communicate with shippers, consignees and intermediates for operations details and changes
Track the shipment to customer requirements and provide feedback
Keep logs and records of the operation
Ensure customer satisfaction & after sales
Proven experience in freight forwarding, logistics or other relevant industries
Sufficient knowledge of incoterms, shipping terminology & logistics
Ability to work in a team environment and coordinate with other divisions
Computer-savvy with a working knowledge of ERP software
Outstanding organizational and coordination abilities
Excellent communication and interpersonal skills
English language fluency
Training in cargo handling and freight forwarding
Working in a team of highly skilled professionals
Friendly & professional work environment
Participation in corporate events
Welcoming new ideas and innovating thinking
Progression opportunities within the company
Salary progression though quality and innovation
Salary bonuses based on performance & progression