Are you a native Portuguese speaker? Are you great with people, and perfectly fluent in Portuguese? Are you a dedicated problem solver and you would like to work in a multinational team environment?
Well, the opportunity you are looking for is right ahead. As a Portuguese Customer Service Agent, you will provide excellent Service support in the Portuguese language.
The company offers for the Portuguese Customer Service Agent position :
Excellent salary (14 salaries per year)
First class ongoing training and development
Career development opportunities
Relocation package in case you reside outside of Greece
You will join a multinational market leading call centre company
Work in a vibrant and energetic Athens office with a real team focus
Free Greek language lessons
Multicultural and modern working environment
Onsite canteen and casual dress code
Employee relations team to assist you with integrating to the Greek lifestyle & culture
Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
and much, much more
If you are to assume the role of the Portuguese Customer Service Agent you will offer your expertise in various situations.
Your main duties will include :
Act as the first point of contact for all Portuguese speaking clients
Interpret and identify the customer’s needs and respond appropriately and professionally
Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy
Be able to liaise with the team leader to resolve any customer technical issues
Solidify, maintain and sustain customer relations through customer service and technical support
In order for your profile to match the Portuguese Customer Service Agent role, you should provide :
Excellent verbal and written communication skills in Portuguese
Proficient user of the English language
Be positive, upbeat and thrive on helping others in a fast and friendly way
Familiar with latest technology trends
If this sounds like you or someone you know, we want to hear from you today! Apply online for the position Portuguese Customer Service Agent by clicking the Apply now button!
Have some questions first? Feel free to contact our multilingual unit at expats randstad.gr .