CRM Project Manager
Ikos Resorts
Halkidiki, Grecia
πριν από 6 μέρες
  • Responsibilities
  • Creation and coordination of project documentation and processes, developing and track project action items and issues.
  • Development and management of the project plan and objectives, project scope, F&B business objectives, with an overarching focus on guests’ experience.
  • Determine project needs and business resources required to execute the CRM project successfully.
  • Assignment and management of business resources, managing the development of both human and system capabilities.
  • Identification and communication of risks and mitigating actions.
  • Regular communication of project progress to sponsor, project teams and Leadership Group
  • CRM Implementation Responsibilities
  • Software installation
  • IT requirements evaluation
  • Application customization and configuration
  • Qualifications :

  • Bachelor’s / University or higher degree in Computer Science, Information Technology, Business Technology, or related field of study
  • Minimum 5 years’ experience as a customer facing consultant in a software environment
  • In depth experience with executing projects (preferably software & implementation projects)
  • Excellent command of English language
  • Excellent numeracy, analytical and data skills
  • Experience in translating data into actionable stories, documentation and presentation skills
  • Strong organizational skills, team working and career driven
  • Conflict management and problem diagnostic and solving skills
  • A deep level understanding of multi-channel data, including the impact of integrating third party data
  • Experience working with either CRM, ERP or similar product preferred
  • Experience with Microsoft CRM
  • Experience working within High Tech Manufacturing is preferred.
  • Coding skills such as SQL server / .Net / ASP.NET
  • Benefits

    The company offers a competitive remuneration package in a dynamic and highly professional working environment.

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