Description : DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland.
We specialize in finding European language-speaking jobs for job seekers in many European countries.
With years of experience in the multilingual BPO sector.
Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.
Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities Handling Customer queries and processes them in line with the company policyManage large amounts of incoming callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods / toolsMeet personal / customer service team targets and call handling quotasFollow communication procedures, guidelines and policies Requirements : Native Spanish or Italian and fluent EnglishPrevious customer support experience (advantage)Good MS Office skillsCustomer orientation and ability to adapt / respond to different types of charactersExcellent communication and presentation skillsAbility to multi-
task, prioritize, and manage time effectively Offer : Flight Ticket reimbursed after 6 months-up to 400€One month free accommodationCompetitive remuneration packageA challenging working environmentMonthly performance bonusTraining providedMany discounts for : gyms, restaurants, beauty centers, pharmacies Why use Recruitment Agency You will be contacted within 30 min of your applicationYou are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where company do not reply to you for days.
All our services to job seekers are free of charge.
We also offer bonus scheme to candidates.