People & Development Coordinator
Soho House
Mykonos, Greece
πριν από 2 μέρες

Job Brief

As People & Development Coordinator at Soho House Roc House Mykonos you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept.

Demonstrating a professional approach towards our managers, employees and guests, you are responsible for the day-to-day management of all aspects of your department.

This position will be responsible for the creation, administration and management of company policies, procedures, and practices including recruiting, benefits, training and employee relations.

Main Duties and Responsibilities

  • Promote Soho House and its concept, whilst achieving the highest member and guest satisfaction
  • Ensure employee compliance with company standards and policies and external regulations
  • Ensure that employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job
  • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
  • Ensure the highest level of appearance at all times
  • Supports administration, coordination, and application of company-wide human resources policies, procedures, and practices
  • Responds to employee’s benefit questions, assists with resolution of problems regarding access to or payment of benefits, assists employees with paperwork related to filing medical claims, and processes enrolment forms and change requests
  • Assist the People & Development Manager in all P&D related matters; replace in case of absence
  • Coordinates paperwork related to benefits & pension plans
  • Coordinate and monitor recruitment, screening, background and reference checking of all Soho House personnel
  • Maintain employee benefit programs
  • Conduct and facilitate training
  • Plan and edit employee newsletter
  • Assist in monitoring and analyzing turnover reports
  • Assist in the set-up and maintenance of all wage and salary programs, including performance evaluations
  • Maintain employee files and database
  • Assist in the monthly coordination of payroll
  • Assists with employee relations including, birthday cards, employee of the month celebrations, holiday party, monthly outings, annual activities / parties, direct lines
  • Assist with staff requests, i.e. employment verifications
  • Responsible for line level recruitment (posting, sourcing, selection and induction of employees)
  • Schedules interviews (if applicable) and pre-screens applicants
  • Schedules and coordinates new employee inductions
  • Coordinates new hire paperwork
  • Maintain staff bulletin boards
  • Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing
  • Demonstrates a high level of professionalism in dealing with confidential and sensitive issues
  • Maintains and orders supplies for the human resources department as needed
  • Performs other duties as assigned by Manager
  • Be physically fit and able to safely and repeatedly lift, bend, twist and be able to stand / walk for long periods of time
  • P&D Responsibilities Departmentally

  • Assist in the management of annual leave responsibly ensuring that employees take their entitlement within the year
  • Ensure working hours are logged (daily / weekly) for accurate payroll purposes for all departments you are responsible for
  • Identify recruitment needs in line with company and statutory requirements and recruit a team that meet and exceed customer service standards.
  • Be creative in your approach to sourcing new employees and actively seek opportunities

  • Communicate via regular team meetings, one to one job chats and training sessions
  • Carry out regular performance reviews, provide feedback and coaching to direct reports as per the P&D guidelines - adhering to deadlines
  • Deal with poor performance through job chats and where necessary, facilitate disciplinary processes according to Soho House procedures
  • Participate and lead internal trainings and attend external trainings where necessary
  • Produce an in-depth training plan for your department to drive sales and profits; liaising with P&D Manager to ensure all training goals and objectives are being met
  • Finance and Economy

  • Be proactive in the opportunity of improving profitability within the department at all levels (i.e. through controlling wastage, being responsible for the economy of all utilities and resources)
  • Health & Safety

  • Ensures good safety practices of staff and guests and that all the team are aware of their Health and Safety responsibilities
  • Report all suspicious persons or activities and ensure that all potential and real hazards are reported and rectified immediately
  • Ensure that any accidents of colleagues, Members, Guests and Visitors are reported immediately
  • Be fully conversant with all departmental Fire, Emergency and Bomb procedures
  • Ensure the team wears appropriate protective clothing when necessary
  • Working with Others

  • Develop and maintain positive and productive working relationships with other employees and departments
  • Support all co-workers and treat them with dignity and respect
  • Handle sensitive issues with employees and / or guests with tact, respect, diplomacy, and confidentiality
  • Partner with and assist others to promote an environment of teamwork and achieve common goals
  • Confidentiality

    Whilst working for Soho House there will be access to a wide variety of confidential information concerning the company, members, guests and employees.

    It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, members, guests and employees, unless otherwise stated.


    Soho Roc House offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills.

    By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

    Soho Roc House offers a seasonal working contract from May to October.

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