Arabic Speaking Customer Service Expert
TTEC
GR
πριν από 4 μέρες
source : Skywalker

As a global company, we are always on. When one of us is going to bed, a coworker halfway around the world has already had their coffee (or tea) and is ready to grab the baton and run with it.

We work at a fast pace around here and we are not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun! We are passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements.

We are also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, come on over.

We love making new friends.

About the role :

In this role, you will have to put your passion for travel into action in customer service.

After your training period (paid), you will be :

  • The first point of contact for a world’s first class accommodation partners by phone and email; resolving basic questions and queries, such as modifications to rooms, -
  • rates, -and availability, extranet tooling etc.

  • Providing accurate, valid, and complete information by using the right tools, methods, and processes.
  • Ensuring a high level of partner service and a positive partner experience
  • Making effective decisions on when to escalate a case
  • Supporting your colleagues with peer learning, and being open to feedback from others
  • Positively participating in company events, and in weekly team meetings
  • Taking part in new projects and tests that we may need your help with
  • Promoting the Ttec culture
  • Benefits :

  • Competitive remuneration salary and performance-based incentives
  • 25 days’ annual leave per year
  • Private health & life insurance
  • Family-friendly environment
  • Excellent working premises in Athens city center, Kerameikos metro station
  • Job Requirements :

  • Passionate about travel
  • Fluent in Arabic and English
  • Computer savvy
  • Eligible to work in Greece
  • If this opportunity sounds exciting to you and aligns with your experiences, then we would love to hear from you. Complete your application, and then share this opportunity to experience the fun of working with your friends.

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