Concierge Agent
Four Seasons Astir Palace Hotel Athens
Νομός Αττικής
πριν από 2 μέρες
source : Skywalker

Four Seasons Astir Palace Hotel , Athens is looking for a

We are looking for individuals who have solid management skills, evidence a solid work ethic, proven leadership skills in a hotel environment, highest level of integrity and transparency.

Job Responsibilities :

  • Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible;
  • resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-

    house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.

  • Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
  • Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
  • Knows what activities are available in the city (theater, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.

  • Store and retrieve guest luggage and packages.
  • Utilize a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
  • Job Requirements :

  • Fluency in Greek & English is required.
  • Background experience in Guest-oriented Services.
  • High School or Bachelors’ Degree education.
  • EU citizenship is required.
  • Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work for since 1998.

    We’re looking for individuals with not only the right skills and attitude for the role, but also the passion to excel.

    The rebirth of a Greek legend :

    Four Seasons Astir Palace Hotel Athens is set to redefine the luxury hotel market in Greece and the Eastern Mediterranean.

    Following a complete remodeling and renovation, this iconic Greek resort will once again dazzle one and all who come to savor the crystal clear waters of the Aegean sea.

    It is difficult to articulate just how big a deal this really is for Athens. Astir Palace is an institution that has transcended hospitality and tourism since the early sixties to become part of the fabric of Greek high society, politics and global celebrity.

    The sense of anticipation about its reopening is palpable in the community surrounding the resort but also among its competitor hotels who will once again have to contend with its awesome attraction for local and international visitors.

    The arrival of Four Seasons in Athens is indeed a landmark development for the company and a statement of intent about how serious it is in operating top end leisure resorts in Europe.

    Astir's new owners have spared no cost in restoring this Aegean Goddess to every bit of her former glory and much more. The resort boasts not one but two hotel concepts, totaling 303 keys, eight eclectic food and beverage outlets and a myriad of luxury outdoor amenities including private pools, an exclusive beach, tennis academy and state of the art Spa.

    If you want to be part of this unique opportunity on the Greek Riviera, just 25 minutes from Athens, don't wait, apply now!

    All you need to do is to send us your updated CV

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