Italian Speaking Technical Support for Italian Speaking Customers

European Language Jobs Greece

Athens, Greece

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Job Overview :

Do you have excellent communication skills in Italian? Work with our Technical Support team for Italian Speaking Customers

We are hiring Italian speakers to follow a 4-week paid training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.

What your responsibilities will be :

Answering inquiries about products specification via phone, chat and email

Providing troubleshooting for various technical issues.

Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism

Performing data entry

Qualifications :

Excellent communication skills in Italian (near native level)

Good command of English (B2+)

Technical research skills to troubleshoot customer problems.

Advanced internet research skills

Hardware and software Medium to advanced knowledge.

Prior experience in technical support will be considered as an advantage

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)

Competitive monthly salary + 2 extra salaries per year

Private Health Insurance

Numerous benefits and discounts

Full training by certified instructors

Αναφορά αυτής της εργασίας

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