French Speaker - Quality Analyst
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French Speaker - Quality Analyst


A Quality Analyst is responsible for ensuring that the service meets the established standards of quality including reliability, usability and performance required for distribution and the market.

Responsibilities :

  • Ensure the proper functioning of the quality control system.
  • Perform recordings and evaluations of calls according to a given repository.
  • Participate in the process of upgrading project quality skills through calibration and calibration sessions.
  • Ensure proper application and compliance of processes.
  • Requirements

  • French native level
  • English intermediate
  • Strong taste for processes and performance.
  • Exceptional analytical and reporting skills.
  • Demonstration of reliability and force of proposal
  • Rigorous, challenging spirit and dynamic personality.
  • Excellent sense of listening and good interpersonal skills.
  • Mastery in MS office tools and most particularly Excel.
  • Benefits

  • Competitive remuneration package (1400 + bonus scheme)
  • Opportunities for international Career through company's International Mobility program
  • A challenging working environment
  • Training by certified instructors
  • Numerous benefits and discounts
  • Professional growth & development opportunities
  • Free Greek language courses
  • State of the art premises located close to the center of Athens, providing a great working environment with relaxing break areas
  • Apply for this job

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