ERP Supporter
HAYS Poland
Athens, Greece
πριν από 4 μέρες
source : Just Join IT

D365FO (advanced)

Location : Remote / Poznań

Work hours : Flexible 7-17

Project :

Together with your colleagues in the Digital Back Office team you will do 2nd level support and application management of new ERP system.

Here you will play a large role in contributing with your knowledge within the MS Dynamics application suite, including D365 Finance / AX 2012.

You will help build up D365 competences in the Digital Back Office team and ensure preparation going from project to operations mode.

You will be part of a team of skilled IT experts, who have years of experience in technical support and maintenance of ERP systems including our current Finance system Visma.

Must have :

  • Experienced user of D365FO / AX2012.
  • Good IT technical knowledge and business understanding
  • Finance knowledge.
  • Nice to have :

  • Knowledge on Security setup (Users, Roles and Licenses)
  • Experience with D365 ISV modules (Lasernet, TAS SKG)
  • Driving continuous improvements on internal processes.
  • Experience with ITIL processes.
  • Tasks of the 2nd level support of the application

  • Help end users with issues in D365
  • Initiate root cause analysis for recurring issues
  • Report / escalate issues we cannot handle to 3rd level of support to solve
  • Participate in End User Training
  • Ensure end user understand how to raise issues with the Operations team after they are onboarded to D365.
  • Participate in test
  • Ensure that knowledge on implementation is rooted in Operations (so we don’t have to rely on a too short handover from project to operations.
  • Team : 1 Team Lead, 5 Supporters in DK , 6 Supporters in PZN, 2 Developers in Istanbul, 2 Testers in PZN

    Αναφορά αυτής της εργασίας
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Εφαρμογή
    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Συνέχεια
    Φόρμα αίτησης