Dutch Speaking Customer Care Advocate for Financial Services
European Language Jobs Greece
Athens, Greece
πριν από 4 μέρες

Do you have excellent communication skills in Dutch? Are you an avid fintech enthusiast? Support customers for financial and banking services.

Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Athens, Greece!

We collaborate with some of the worlds top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience!

If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.

What you will do :

  • Be the primary point of contact for customer and client requests
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Provide daily support and consult clients on best practices about their business
  • Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints always in a professional manner
  • Resolve issues as they arise timely and efficiently
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
  • Be committed to meeting both personal goals and team targets
  • What you will bring :

  • Fluency in Dutch
  • Very good use of English both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is a prerequisite
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • Flexibility in adapting to a fast-paced environment
  • What we offer :

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))
  • Competitive monthly salary ( 1100 euro per month + 2 extra salaries per year )
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Αναφορά αυτής της εργασίας
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