Customer Support Executive (Dutch) => Spain
Blu Selection
Paralia, GR
πριν από 4 μέρες
source : Loadjobs

Job Description : The Company.

The Company.

Our client is a Belgian BPO company with a multilingual office in Barcelona. For their partner, a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona.

The Job.

After a training the candidate will ensure Customer Support. The main tasks include :

Provide information and advice users on appropriate action to solve issues

Respond to incoming requests for assistance via phone or email

Ensure quality service

Ensure high level of customer satisfaction and record information

Maintain client relationships through product support over the phone or chat

The Profile.

You have a native level of Dutch / Flemish and a very good level English

You have good communication skills

You are a team player and open-minded

You are enthusiastic and motivated

You have an affinity to technology

If you have previous call Center experience, it's a plus

The Offer.

A salary of 1305 euros gross / month + performance related Bonus after 3rd month up to 250 euros + free Spanish classes

Monday to Saturday : 9 AM 9 PM (rotation shifts)

39 hours / week or 20, 24, 32 hours / week also possible (with full-time training)

Working in a nice and friendly environment

Different from the usual Call Center environment

Working for a company where the employees feel valued

Office located in Poblenou area

3 day training provided

Requirements :

You have a native level of Dutch / Flemish and a very good level English

You have good communication skills

You are a team player and open-minded

You are enthusiastic and motivated

You have an affinity to technology

If you have previous call Center experience, it's a plus

Benefits :

A salary of 1305 euros gross / month + performance related Bonus after 3rd month up to 250 euros + free Spanish classes

Monday to Saturday : 9 AM 9 PM (rotation shifts)

39 hours / week or 20, 24, 32 hours / week also possible (with full-time training)

Working in a nice and friendly environment

Different from the usual Call Center environment

Working for a company where the employees feel valued

Office located in Poblenou area

3 day training provided

Skills :

Building Customer Relations, Commitment to Customer Service, Committed to Customer Satisfaction

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