Polish/Romanian Customer Success Associate (based in Athens)
MANPOWERGROUP
Athens, Greece
πριν από 6 μέρες
source : Europe Language Jobs

Description

Are you looking for the opportunity to work for one of the most popular multinational companies and get the feeling of doing something greatly meaningful ?

Manpower Group Greece, on behalf of its client leading in its field, is looking for active people who have an appetite to learn, to offer, but most importantly, to take off the level of customer satisfaction!

What's the role?

  • Retain a high level of customer service to clients at all times.
  • Respond and record consumer inquiries / questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
  • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
  • Be able to offer recommendations to common problems or FAQs (frequently asked questions)
  • Requirements

    What's required ?

  • Fluency in Romanian or Polish language.
  • Proficient English Skills (Oral &Written).
  • Bonus Points :

  • Previous experience in the field will be considered.
  • Genuinely excited to respond to customers’ queries and problem-solving oriented.
  • Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.
  • Why this company?

  • Competitive Salary and Bonus Structure (14 salaries per year).
  • Indefinite Contract with the company.
  • 2 Week Training.
  • Career Development in fast-paced environment .
  • Opportunity to work with Top Brands.
  • Laptop & Headsets provided by the company.
  • Time when you need it - Flexible working hours.
  • Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece

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