Just 2 years ago, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re in 20 countries and over 80 cities across EMEA, servicing over 4M registered users.
We’re growing rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
About Wolt's operations The role you are looking at is part of the Greek Operations Team of Wolt which is the heart and soul of Wolt Greece.
Wolt is more than just a food delivery app - in fact we are a smooth operation built upon a solid foundation of state-of-the-art technology.
We act as a real-time marketplace connecting customers, restaurants and courier partners. We collect a ton of data from multiple sources and make it actionable by tuning our operations.
We want to make sure that we use all this data the best possible way, benefitting all our partners and customers. About the role Wolt is currently looking for our new Head of Support to lead Greece's whole Support organization! With our excellent customer service, the support teams are the glue that holds together the marketplace.
We ensure that the operations between customers, restaurant partners and courier partners all run smoothly. We are the fastest growing team in Wolt and will continue to grow to be half a dozen sub-teams in the coming years.
The role will be leading large teams. As the Head of our Support, your key focus will be to manage our local support team and inspire a high quality standard of service that we provide to our customers and partners.
If you have what it takes, we look forward to hearing from you!As this is a newly created role, we ask for a lot senior skills with a junior enthusiasm.
In return, you get a huge amount of responsibility and a unique chance to really execute on what you think is the best for our growth.