The MES provides functional leadership and support to Frontline teams with the goal of Achieving Service Excellence by improving the PES Scorecard measures of Customer Service, Productivity, Process, and Cost.
Execution of Headquarter / Region / Location objectives for equipment prep, move, and repair processes.
Support Market / National Sales Initiatives such as Special Projects, Service Advantage Program and Continuous Dispatch
Follow parts inventory, replenishment and equipment sourcing processes
Execute required Health, Safety and Environmental Training Program
Support PES with Various Regional Projects
Support and Execute training initiatives for Frontline employees development
Participate in regular meetings with Channel Managers and Directors
Creates & implements process improvements across Region inclusive of infrastructure setup to support inventory and move, and service area routing to support repair.
Ensures customer service focus of PES Team based on broad customer / sales knowledge and experience.
Serves as an expert resource to others in the use and interpretation of PES systems information, inclusive of problem solving analysis of SIO and National Scorecard data.
Meets customer needs through the use of general customer & sales knowledge.
Qualifications / Requirements
Basic Job Qualifications :
A minimum of 2 years of Operations or Logistics experience
High school diploma or GED
Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
Strong organizational skills and follow through
Customer service oriented
Excellent interpersonal & communication skills
Ability to work in a fast-paced, diverse environment while managing multiple tasks
Ability to work a flexible schedule including early mornings, evenings and / or weekends
Preferred Job Qualifications :
Previous Supervisory experience
Experience in consumer packaged goods or a related industry a plus
Relocation Eligible : Not Eligible for Relocation
Job Type : Regular
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer : Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy
Please view our Pay Transparency Statement