Hospitality Account Manager
Athens, Greece
πριν από 1 μέρα

Mozaik is a leading marketing strategy agency, with extensive experience in providing marketing strategies that are creative, innovative, sophisticated and results oriented.

Our in depth understanding of local markets and our team’s unique combination of marketing expertise, leading edge technical intelligence and inspiring creativity, ensure the delivery of high-end online and offline experiences and increased return on investment.

With both a strategic and creative approach, we make every effort to enhance the renown and impact of our clients serving their ultimate goals of growth, success, and access to previously untapped markets.

We offer all-inclusive services to our client portfolio, varying from Web Design & Development to Web applications and Brand Identity Development to Online Marketing Campaigns.

This is a great opportunity to join our unique team. We are looking for a positive, eager to learn individual, able to lead and manage relationships with companies operating in Hospitality Sector.

Hospitality Account Manager is responsible for operating as the lead point of contact for any and all matters specific to its clients operating in Hospitality Sector, building and maintaining strong relationships with clients, and timely delivering of our leading web design, web development, online marketing and content production solutions, meeting clients’ objectives and expectations.

Hospitality Account Manager needs to have very good understanding of Hospitality sector, to have excellent leadership and management skills to coordinate with the entire team, to combine creativity with intelligent science, ability to define marketing strategies that can be implemented through client’s web presence and digital services, and to have proven experience of having establishing trusted advisor relationships with hoteliers and hospitality sector entrepreneurs.

Key responsibilities

  • Establish productive, professional relationships with key personnel in assigned accounts
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Grow business by cross-selling and looking for every opportunity that can be addressed by Mozaik’s leading services including branding, web production, and online marketing (SEO, Content, PPC, Campaigns, Social Media)
  • Coordinate with Project Managers on the involvement of company personnel, including production, support, and management teams, in order to meet account performance objectives and clients’ expectations
  • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones included in Mozaik’s planning
  • Communicate periodically the progress of all initiatives to client key people
  • Support Sales Team in new opportunities handling and lead presentations for new campaign ideas and budget to potential new client
  • Collaboration with the Project Manager to brief creative, production, and online marketing teams and assisting with the formulation of marketing strategies
  • Coach and develop junior team members
  • Assess risks arising in relationships with clients under management and proactively escalate for directions
  • Ensure that all processes and procedures are followed, quality standards are met, and that projects are executed within the planned budget and timeframe
  • Reporting

  • Hospitality Account Managers report to Account Supervisors
  • Location

  • The position is based in Athens, Greece
  • Part of Hospitality Account Managers’ time might be spent traveling in Greece and Europe
  • Type of employment

  • Full-time, with competitive salary and benefits
  • Skills and Experience

  • Academic Studies in Hospitality Management, Marketing, Business Administrator or Similar International exposure would be an asset
  • Work Experience 5+ years’ experience in similar field Work experience in Hospitality sector is a prerequisite
  • Technical Skills Understanding of digital media and marketing concepts Proficient knowledge of technical terminology and concepts Advanced knowledge of major IT applications (MS office, Outlook etc.
  • Proficient knowledge and command of Greek and English languages (any other European Language will be an asset) Google AdWords certification is an asset Experience with Pay-per-click campaigns on Google AdWords, Bing Ads, as well as social advertising on Facebook, and Instagram

  • Personal Qualifications Proven account management skills and demonstrated ability to work and influence executives and C-level management Persuasive and confident approach to creative projects Patience and excellent interpersonal and communication skills Motivated, goal oriented, persistent, and a skilled negotiator High level of initiative and work well in a team environment Excellent written and oral communication skills Handles stressful situations and deadline pressures well
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