Reservations Agent - Mykonos
Bill and Coo Hotels Mykonos
πριν από 13 ώρες
source : Skywalker

Bill & Coo Hotels Mykonos , proud members of The

Leading Hotels of the World, are seeking for an energetic :

Reservations Agent

Who wants to be part of the operations team on both of our properties.

Duties & Responsibilities :

  • Processes reservations by mail, telephone or central reservation systems referral.
  • Processes reservations from the sales office, other hotel departments, and travel agents.
  • Knows the type of rooms available as well as their location and layout.
  • Knows the selling status, rates, and benefits of all packages plans.
  • Knows the credit policy of the hotel and how to code each reservation.
  • Communicates reservation information to the front desk.
  • Monitors advances deposit requirements.
  • Handles daily correspondence. Responds to inquiries and makes reservations as needed.
  • Makes sure that files are kept up to date.
  • Promotes goodwill by beings courteous, friendly, and helpful to guests
  • Configuring rates on the hotels property management system.
  • Essential requirements :

  • Minimum of 2 years of experience in a similar position
  • LHW or other 5* International Hotel Chain experience
  • Degree in Hospitality / Tourism
  • Computer literate MS Office
  • Previous experience with PMS systems
  • Fluent oral and written knowledge of English
  • Customer and sales oriented
  • Strong team player and able to work under pressure
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