Slovakian Customer Service Specialist, Athens - Greece
Headhunt International
Greece, Athens
πριν από 3 μέρες

We're hiring! We are looking for a Customer Service Specialist to provide outstanding service to our customers and potential customers.

You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.

Responsibilities and Duties : * Respond to user inquiries with high quality, speed, empathy, and accuracy* Striving to achieve first call resolution and maintain the quality of service provided by the call centre.

  • Pro-actively responding to customer queries in Slovakian and English via inbound calls, emails, chat.* Data inputting and information management.
  • Liaising with the team leader to resolve any customer complaints / issues.* Capability of handling demanding clients and stressful situations* Understanding and using the required software, reports, tools, and metrics.
  • The ideal Call Centre Customer Service Representative will be customer focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.

    To be a good fit, you need : * Fluent to native standard Slovakian* Fluent English (Proficiency level)* Outstanding people skills with a passion to help others

  • Hands-on technology aptitude (hardware, software, internet)* Clear communication and soft skills (written + verbal) Why should you apply?
  • Competitive wages (14 monthly payments per year)* Monthly performance-based bonus* Top benefits (Health insurance after 6 months)* Excellent reallocation package (including flight ticket, taxi from the airport to hotel, up to two weeks' hotel accommodation)* Onsite canteen* Extra overtime pay* In-House doctor and examination centre* Greek lessons* Excellent growth and advancement opportunities* Flexible working schedule* Employee discounts* Private healthcare & dental insurance (after six months of employment)* Fun and engaging company-wide initiativesJoin now!Send your CV to multilingual headhuntinternational.
  • com or contact Laurindo on (+353) 14188119

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