Hungarian-Speaking Customer Care Officers
ICAP Recruitment Solutions
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Περιγραφή Θέσης

ICAP Recruitment Solutions ispart of ICAP, the largest HR Services Provider in Greece. We specialize in assessing and recruiting graduates and entry level professionals both for local and multinational companies.

ICAP Recruitment Solutions is currently seeking, on behalf of its client, a leader international investment firm (broker), to cover the following position :

Hungarian-Speaking Customer Care Officers (Ref. 4900 / HS / RS / GR)

Mail Responsibilities :

Developing and maintaining excellent relationships with clients

Responsible for activating leads and follow up on key clients

Dealing with clients’ inquiries via live chat, email and telephone

Handling client inquiries appropriately and performing personal clientele analysis

Staying abreast with the latest developments, products and marketing promotions that the company launches

Providing suggestions on system enhancements

Απαραίτητα Προσόντα

Main Requirements :

Native in Hungarian language and excellent command of English

Degree in a business-related field

Client handling experience in the financial services sector is a definite plus

Strong computer literacy

Reliable, target oriented with ability to multitask and maintain a high-level of organization

The company offers :

Attractive remuneration package

Private health insurance

Intellectually stimulating work environment

Continuous personal development and international training opportunities

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