Warranty Engineer
Erma First
Αθήνα, Greece
πριν από 4 μέρες
source : Careernet.gr

ERMA FIRST ESK Engineering Solutions S.A.

ERMA FIRST was established in 2009 by a team of specialists with strong background and expertise in water and waste treatment technology in Marine applications.

ERMA FIRST designs and manufactures innovative Ballast Water Treatment Systems (BWTS) in compliance with the latest legislation.

Nowadays, ERMA FIRST has a prestigious reference list comprised of ship-owners and shipyards worldwide, a vast global sales and service network with affiliates in both China and Korea.

There’s no question that every single one of us at ERMA FIRST cares for engineering and compliance, but we are also rooted in tradition through our family values and vision and business expertise.

Our mission is de fined by our vision and aligns with our values. That is the core of the philosophy of ERMA FIRST. That is ERMA FIRST’s core mentality.

When you join ERMA FIRST, you become a member of our team of thinkers and innovators, who make the things that make the future.

ERMA FIRST ESK Engineering Solutions S.A is seeking to hire a that will handle the after sales service claims and will be responsible to maintain a high level of customer satisfaction.

Main responsibilities

  • Handles the after sales service claims of a diverse customer base.
  • Accountable for the problem solving and communication with makers / vendors in order to replace defective or damaged spare parts and to handle claims.
  • Execution and troubleshooting of claims received in after sales department
  • Communication with the maker regarding damaged / defective spare parts during / after commissioning / installation
  • Job requirements

  • Bachelor's degree in Engineering; Electrical, Naval or Mechanical Engineering is preferred
  • To be familiar with installation, commissioning and troubleshooting of equipment on vessels
  • Strong technical background and relevant experience
  • Ability to negotiate effectively with clients and third parties
  • Ability to work effectively and efficiently in a fast-moving environment
  • Clear and effective oral and written communication in English
  • Self-motivated, well organized, highly collaborative, team player
  • Customer oriented
  • Why you will love working ERMA FIRST ESK Engineering Solutions S.A

    We are a talented, vibrant team that excels in an extremely competitive environment, achieving remarkable results! With worldwide operations and mixed nationalities, we perform outstandingly serving the shipping industry.

    We invest in long-term cooperation and provide a stable work environment. We offer a challenging role with diversified responsibilities and tasks, aiming at your career development along with a competitive remuneration package, health insurance scheme and continuous education plan.

    If you are interested in the opportunity to join us you may submit your CV.

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