Monitoring and Accountability Officer
Thessaloniki, Greece
πριν από 20 ώρες

Position : SN Monitoring and Accountability Officer

Location : Thessaloniki (Nationwide Travel might be requested)

Specific duties

Monitoring and Data Collection

  • Conducts primary data collection, including interviews, surveys, and focus group discussions, upon request and according to the general and project-
  • specific M&E plan, and in cooperation with other departments staff.

  • Identifies the eligible people within the target group and manages the questionnaires in collaboration with SN teams and other field stakeholders.
  • Records responses as instructed and complies with the necessary requirements.
  • Reports the number of surveys collected and any unusual situations.
  • Compiles projects and activities’ data and informs the databases and tools.
  • Turns over used in survey materials to the MEALPQ senior team.
  • Accountability

  • Ensures operational effectiveness of Concern Response and Feedback mechanism tools and collects info and data from the complaint mechanism tools.
  • Aggregates complaints / feedbacks from field level databases into the central complaints database.
  • Ensures visibility and accountability material is in place and used.
  • Supports field teams on how to share relevant project information with communities so communities are aware of SN work (vision, mission, project plan).
  • Supports staff to ensure that projects are carried out with participation from all affected communities and that information is shared with affected communities.
  • Other

  • Follows confidentiality and security procedures to ensure respondent privacy is protected.
  • Maintains contact with beneficiaries / target groups (receive requests, provide task-related information, etc.).
  • Drafts reports on demand of the department management.
  • Participates to any other task to achieve the department, projects and SN overall objectives.
  • Qualifications and experience

  • Experience in working with NGOs and / or client-oriented services.
  • Understanding and knowledge of the humanitarian context and civil society environment in Greece.
  • Respect of humanitarian principles.
  • University Degree in Humanities, Political Science, Business Administration, Statistics and / or related field.
  • Sound knowledge of two of the following languages : Arabic (preferred), Greek, English. Knowledge of Farsi, Dari or other language can be an additional asset.
  • High computer literacy.
  • Field experience working with refugees / migrants and / or other vulnerable groups would be appreciated.
  • If you are interested in applying, please send your CV and motivation letter to recruitment mentioning in the email subject SN Monitoring and Accountability Officer Thessaloniki .

    SN is an equal opportunity employer. Persons with disabilities and from vulnerable and disadvantaged groups are strongly encouraged to apply.

    Not later than by Tuesday 25th of April 2017 . Due to the urgency of recruitment, SN reserves the right to complete the process as soon as the suitable candidate has been identified.

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