Job ID : 109467
Required Travel : Minimal
Managerial - No
Location : : Greece- Athens (Amdocs Site)
Who are we?
At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world.
Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries.
Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud.
Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http : / / www.amdocs.com
In one sentence
Administers (maintain, upgrade and manage) the operations of computer systems related to UNIX & Windows operating systems, servers, virtualization and Cloud technologies.
Responsible to diagnose and resolve problems quickly and have the patience to communicate with a variety of interdisciplinary teams and users.
What will your job look like?
Tier 1 US / EU Operator ActixOne System Admin and Support
ActixOne and system monitoring : DT file processing, analysis and overview. File processing, detect server issues, server heartbeat, PRTG (memory, usage) etc.
Support and troubleshooting : Troubleshooting DT file processing issues, contacting users. Find solutions on server issues, job processing errors etc.
Overview, monitor and coordinate development of ActixOne data feeds.
Validation and testing of new ActixOne versions, reports, Analyzer GAs and relevant dashboards.
Communication and coordination with relevant Operator teams.
Managing ticketing system : JIRA tickets.
Actix Analyzer software upgrades, license updates and software installation on servers.
ActixOne system tasks : monitor feed of Configuration & Performance Management (CM and PM) data, add layers, add new attributes, create reports, add antennas (AMS).
Basic programming / scripting skills in Python, SQL. (Start / stop services (jboss, watchdog), update DB tables, monitoring system health and feeds)
Proficient in Excel Visual Basic / Macro is a plus.
Team player and analytical thinking.
Prior Experience in RF Engineering, is a plus.
Basic ActixOne and Actix Analyzer knowledge, Data collection tools (such as TEMS, Solutelia) or ASSET and Nokia and Ericsson OSS is a plus.
Basic Telecom knowledge.
All you need is...
B.Sc. in CS, MIS, (AEI) Engineering or equivalent
2 - 4 years of relevant work experience.
Administers the operations of computer systems related to UNIX & Windows operating systems, servers, virtualization and Cloud technologies.
Knowledge and experience with Mobile Operator Network and Systems (Vendors : Nokia, Ericsson, Systems : OSS, Netact).
Why you will love this job :
Having the ability to lead all relevant partner expectations and relationships and provides transparency of the project
Leads the team in meeting technical challenges
An opportunity to work with the industry most updated technologies.
We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
We offer a wide range of stellar benefits including health and life insurance as well as paid time off, sick time, and parental leave!
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce