Senior Application Support Engineer
Grant Thornton
Athens, Attiki
πριν από 3 μέρες

Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services.

We provide a variety of dynamic organizations with the advice and solutions they need to unlock sustainable growth and navigate complex risks and challenges.

Grant Thornton’s IT department provides key support and expertise to a wide range of internal and client-facing teams across our firm, committed to making a difference every day .

We are currently seeking to employ a Senior Application Support Engineer in our offices in Athens.

The key responsibilities of the Senior Application Support Engineer will include :

  • Monitoring and troubleshooting Live Production Services
  • Liaising with Customer technical support to provide assistance on issue resolution
  • Analysis, resolution and follow up of reported incidents with the technology team
  • Rotation support shifts so as to cover support needs (our Support Team operates 24x7 including public holidays)
  • Providing deployment services on dev / staging / production servers
  • Following configuration, deployment and support procedures as defined and be actively involved in improving these procedures
  • Monitoring, health check and application housekeeping of our managed service cloud environments
  • Incident Reports upon an issue occurrence
  • The person we’re looking for needs to have :

  • University Degree in Computer Sciences or relevant discipline
  • 5 years of relevant working experience.
  • Very good knowledge of PL / SQL and Oracle Databases, DBA skills will be highly appreciated
  • Experience in Linux environments and administering application servers such as Tomcat / Apache
  • Linux scripting tools such as Bash is also essential in addition to basic knowledge of SQL scripting
  • Knowledge of Docker will be considered as a plus
  • Strong communication, presentation and writing skills in English
  • Customer focused with attention to detail and accuracy
  • To be successful as a Senior Application Support Engineer in Grant Thornton Greece you need the following :

  • Strong work ethic and team spirit
  • High degree of professionalism and strong interpersonal (verbal and written) communication skills
  • Ability to deal sensitively with confidential material and communicate with various levels of management
  • Decision-making, problem-solving, and analytical skills
  • Organizational, multi-tasking, and prioritizing skills
  • Excellent communication and collaboration skills
  • Organizational, multi-tasking, and prioritizing skills
  • Result & quality oriented
  • What will we offer to you?

  • Friendly and dynamic working environment, in which you can develop your skills and competencies
  • Competitive remuneration and benefits package
  • A work place with a strong focus on values and work-life balance
  • Formal training, coaching and mentoring
  • A place where your professional and personal success is our commitment
  • What you will need to do next?

    We will ensure that all our resourcing activities are fair, transparent and consistent across the Greece. We want to ensure that the candidate experience is of the highest professional standard.

    The Company is committed to providing equality of opportunity for all employees.

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