Ημερομηνία ανάρτησης αγγελίας :
Delivery Supervisor - Home Shop Center
Alfa Beta is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents, 375 000 employees and is trusted by more than 50 million customers on a weekly basis.
Alfa Beta Vassilopoulos is one of the largest retail chains with 500 Super Markets, 16 Cash & Carry, 146 franchise stores and over 14 000 employees.
Leads, manages, and trains a team of shift supervisors and coordinators to assist on the day-to-day supervision of the activities / mechanisms regarding the daily delivery processes and the invoicing / cashflow procedures
Solves problems and makes decisions that positively affect the delivery team, customer expectations, and productivity of the department in relation to the budget targets and the customer service KPIs
Supervises the safe and timely completion of the routes daily
Conducts regular audits on the delivery processes and equipment
Supervises the fleet management processes aiming for the proper operation of the fleet
Develops new initiatives to optimize the transport service offering as well as the efficiency of the last mile operations
Ensures that the team maintains a high level of competence and operational excellence
Actively engages to the timeslot capacity management of the HSC
Participates in the budget preparation for the delivery department with the operation’s manager and conducts regular audits for the actual performance, proposing corrective action if necessary
Bachelors’ Degree preferred, ideally in Logistics, Supply chain, Business, or a related field. Master’s degree will be considered an asset.
Prior managerial experience (4-6 years) in a related field. (transportation supervision, courier / fast-delivery services supervision, parcel delivery supervision).
Excellent command of the Greek & English language both written & spoken.
Proficient in the Microsoft suite applications (excel, outlook).
Experience in the use of TMS systems
Attention to detail and ability to process numerical data
Business and strategic approach
Team management / coaching and leadership skills
Developed organizational skills with emphasis on the ability to manage multiple projects
Strong communication skills
Customer service experience will be considered an asset
The company offers a competitive remuneration package and excellent career prospects within an international retail environment.
On line quoting reference : (ref : HSCDS 21 )
Address : 81, Spaton Ave.
Zip code : 153 44
City : Gerakas Attiki
All applications will be treated as confidential